Press J to jump to the feed. None. Just yesterday we moved our cpu, router, and modem to our new house.

Full TV experience: live & On Demand, voice remote, streaming apps and more! Or, the outlet you are connecting to is not active. ? However, if the light on your modem is blinking continuously then there are two possibilities; either your device is failing to establish a steady internet connection or there is a firmware update going on. The modem is receiving power. Online: Off: Internet is not available. US/DS light should not be flashing. I noticed Cogeco techs in the area fixing stuff earlier. Sign in, Looking for Business service? I noticed Cogeco techs in the area fixing stuff earlier.

Power - Connect the supplied power cord to this port. DS: Flashing: The modem is not connected to the internet. Reset - Reboot the modem or reset the modem configuration settings. Hey I’m in the Hamilton area and my internet hasn’t been working as of today. Verify all cable connections and try resetting the modem. When the DS light flashes on an Arris Touchstone Telephony modem, it means that there is no Internet connection.

No power. The telephone connection is established.

Sounds like Cox did not turn on the Internet at your house. Power - Indicates if the modem is powered on.

It took me a while after I did this to get things going again since I also had to reconfigure the connection between the router, modem, and wired computer. The downstream channel is connected. Also on the modem, the only lights were the solid power light, and the blinking ds light. Online - Indicates internet data transmission status. The DS light on the modem keeps flashing despite resets. Thanks for the response. I did speak to a phone rep who said it could take up to 24h and they will call if anything.

Remove and replace with a compatible modem battery. Solid Yellow: None. Cable - Connect a coaxial cable line to this port.

The following indicators are found on the front of the modem. The following ports and buttons are found on the back of the modem. Please send us a DM through our Twitter or Facebook feeds or through community.teksavvy.com with your account info and we'll look into things. Tel 1 - Indicates the status of telephone line 1.

We contacted Cox an they said they will have the internet up and running for our new address, but after we set everything up, there was no internet access. Use a pointed, non-metallic object to press this recessed button. You could connect t the wifi signal but there was no internet. To troubleshoot any connection problems, use the table below. A 1000 BaseT Ethernet connection is established. Smart home automation and monitored security solutions, Discover security and automation features, tips and basic instrustions, Unlimited calling in the US, Canada and Mexico, Discounted per-minute rates on international calls, Discover home phone features, tips and basic instructions, Add users and update your contact preferences, View account-related messages including emails & texts, View current & past bills, make payments, and more, Check out your services, shop for add-ons, troubleshoot equipment, and get quick access to useful product tools, Discover features, tips and basic how-to's to maximize the enjoyment of your Cox services.

It is normal for your US/DS (upstream/downstream) lights to flash briefly while establishing a connection. Go to Cox Business, Cox recommends a DOCSIS 3.0 16x4 or higher modem.

Cookies help us deliver our Services. I have no idea how to fix this so does anyone else have any solutions?

We contacted Cox an they said they will have the internet up and running for our new address, but after we set everything up, there was no internet access.

I would give them a call, if the outlet isn't active they will have to send a tech out to do wiring. This information is usually found on a sticker located on the bottom of the modem. Let us know the location you'd like to browse. The battery is missing or the MTA is not registered.

Telephone - Connect one or multiple phone lines to the modem using the grey Tel 1 / 2 and Tel 2 ports. The modem is connected to the internet. The modem's lights are a visual indication of its current status. Internet Forum requires membership for participation - click to join. The lights indicate the current status of your modem. Most modems also have a light to show whether or not the modem is online or offline. The battery is incompatible with the modem. None. Continuously flashing or blinking US/DS lights indicate that the modem is unable to establish a connection due to poor or no signal. There is a light to show that the modem is turned on and has power and a light for the Wi-Fi connection. You could connect t the wifi signal but there was no internet. Solid: None. The upstream channel is connected with bonded channels. Solid: None. None. Status This thread has been Locked and is not open to further replies. I did put in a move service request for Dec 1 a few days ago since I’m moving homes. I'm sorry to hear this.

The downstream channel is connected. None. Device is powered on. Typical reasons for this are:

Connected to the Internet. Flashing: Not connected to the Internet. Is it possible they managed to only disconnect my line? On their network status page it did note an outage this AM which was resolved 4 hours ago. On their network status page it did note an outage this AM which was resolved 4 hours ago. Verify all cable connections and try resetting the modem. My DS light keeps blinking I have reset router several times called cable company they refreshed signal still light keeps blinking anyone have any idea why this is happening?? Your modem is not receiving the signal so you are probably in an outage.



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