Something not right? To the maximum extent permitted by applicable law, all other express and implied warranties (including without limitation the warranties of merchantability and fitness for a particular purpose) are hereby disclaimed. Chris King ISO hubs are designed as precision mountain tools.
Press question mark to learn the rest of the keyboard shortcuts. To register your Santa Cruz products, please hit the links below. Nope not worried, was just arguing with someone abt it, thanks for the info tho:), New comments cannot be posted and votes cannot be cast. If your bike hit something during a crash and damaged the bike or the bike is ridden outside of what it's intended use (I.E. Many of our dealers carry a selection of demo bikes. Reserve 30 strength, responsive and compliant. 97210 United States. Lifetime Frame Warranty Santa Cruz Bicycles will repair or replace at its option any frame it determines to be defective. The warranty is void if the part is modified from its original condition in any manner or used outside normal intended use, as determined by Santa Cruz Bicycles in its sole discretion. The Demo Tour is the perfect opportunity to try our bikes on your local trails. Tubeless Tape and Valve Kit included with this wheelset, Chris King-backed 5-year crash replacement policy, Santa Cruz-backed lifetime warranty on rims. Santa Cruz Bicycles will repair or replace at its option any Reserve rim made by Santa Cruz Bicycles that is damaged or destroyed by riding. Lifetime Reserve Carbon Wheels Warranty. Any implied warranties (including without limitation the warranties of merchantability and fitness for particular purpose) which may not be disclaimed under applicable law are limited in duration to the period set forth above or the applicable statute of limitations, whichever is shorter. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.
Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. Like most companies they have a "Crash replacement program" which is just a discount on the frame. This almost always needs to go through a shop and the shop will be required to transfer over the parts. Stop by our factory to checkout the entire range, demo a bike and ride the trails.. Built in-house with legendary Chris King precision.
To learn more about cookies, click on, PayDirt Profile: Sierra Buttes Trail Stewardship, Check out the 5010 design for balanced geometry. International customers, you will be responsible for shipping, VAT, duties and customs charged within your country. Santa Cruz carbon handlebars are warranted against defects in materials and workmanship for life from the original date of purchase.
By clicking enter you are verifying that you are old enough to consume alcohol. CURRENT REGION: UNITED STATESCHANGE REGION, This Santa Cruz website uses cookies for example to improve and analyze the website, for social media and to ensure that you see relevant ads. Worked out quickly and picked the frame up myself from their hq in Santa Cruz to dodge shipping costs. The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. Free Agents hail from all over the world and race in everything from cyclocross to four-cross, and downhill to dirt jumps.
taking a road bike to a bike park), that's is not something the company will warranty. The sole remedy available under the foregoing express warranty and all implied warranties is the repair or replacement of defective parts with those of equal or greater value, as determined by Santa Cruz Bicycles in its sole discretion. If it gets run over by a truck they'll help you out with a low cost accidental 'crash replacement'.
Maintaining complete control over every aspect, we take pride in our disciplined approach to manufacturing, including: proactive social / environmental responsibility, rigorous quality control, and highly developed design and production protocols that create each and every component that leaves our facility. Prior registration is not required for warranty claims.
While some exclusions may sound generic or benign, it turns out most of them are pretty broad and are wide-open to interpretation by the company you’re dealing with.
The warranty for damage arising from accidents, crashes and other impacts is limited to offered replacement at a reduced charge as set forth above. This is the stuff we wear every day.
Speaking from experience, cracked front triangle on a nomad was 700$.
Ship the helmet, postage prepaid, with a copy of your receipt and a description of the accident.
To thwart mud, water, and contaminants as you power through rough trails, ISO hubs have heavy-duty bearing seals, and a threaded driveshell seal ring.
Santa Cruz carbon water bottle cages are warranted against defects in materials and workmanship for life from the original date of purchase.
© 2020, Chris King Precision Components
Everything from the thickness of rim beads to external spoke hole reinforcements comes purely from Santa Cruz’ experience of knowing what riders need at every level—from international racing to your local trails. We are still shipping product and are still here to help and support bike shops during this difficult time. Casual tees, riding jerseys, and hats designed in-house.
if your head tube snaps off, or a chain stay cracks without being hit, and its an issue from there carbon layup, or manufacturing process, they will give you a new frame for free if you are the original owner.
Give your nearest dealer a call to find out more.
No, well not unless it was a result of a manufacturing defect, if a weld failed, carbon layup was fault etc.
The quality and speed of our bearings are what sets us apart from the competition and they are what you will feel and notice on every single ride. However, registration will make it easier to establish your original ownership and otherwise process your claim. By using our Services or clicking I agree, you agree to our use of cookies. Speaking from experience, cracked front triangle on a nomad was 700$. Theme by Safe As Milk.
Use our warranty claim form to file a claim. Every Bontrager helmet comes with Crash Replacement.
The Reserve 30 is built for 2.3-2.6in tires and weighs in at 460g per rim. Powered by Shopify. If you do actually manage to break a Reserve rim while out riding, Santa Cruz will replace it for free.
You can do the warranty process entirely yourself, no shop needed. 2801 NW Nela St This rim is limitless. To the maximum extent permitted by applicable law, in no event shall Santa Cruz bicycles or any of its owners, officers, employees, representatives, agents, or affiliates (or any of their respective successors or assigns) be responsible or otherwise liable for any direct, incidental or consequential damages arising from the purchase, use, or ownership of its products, including without limitation damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. A cycling community enthusiastic about mountain biking and all things related.
We are taking extensive precautions to protect our employees and follow CDC and state guidelines. Paired with any of our ISO hubs, which feature 72-points of simultaneous-engagement, this larger volume rim will be ready for whatever you want to throw at it, from racing enduro to Danny MacAskill imitations. Portland Oregon
Press J to jump to the feed. If you have any other questions or would like to follow up on a warranty claim, contact our Warranty Department. Some states and countries do not allow some or all of the foregoing exclusions or limitations, so they may not apply to you. Our family of riders and mechanics pushing World Cup downhill to be a little weirder and a little wilder for more than a decade.
Santa Cruz set strength and impact resistance as their highest priority, and backed it with a LIFETIME WARRANTY, but strength doesn't have to mean uncomfortably stiff.
Keep in mind that this is a general list, so you’ll want to read your individual warranties to see what isn’t covered. We are proud to be the first manufacturer in the bike industry to meet their rigorous standards and hope that others will follow. We have been domestically producing bicycle components of the highest quality since 1976. Notwithstanding the foregoing, frames purchased prior to May 1, 2015 are covered under the previously-existing warranty for five years from the original date of purchase. We are the manufacturer, not just a design house, holistically locating all operations under one roof here in Portland, OR. Didn’t think that you would reply Phil, but after chatting with SC, they told me that it really depends, and the final decision if they are going to charge you or not, is made by them.